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Lowrance increase customer service and support through new software

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LOWRANCE has announced the release of the Lowrance Network Analyzer and Service Assistant with integrated wireless diagnostics tools. Available in a free software release, the new tools are designed to ensure optimal marine-electronics performance for Lowrance multifunction displays. Available on HDS Gen3, HDS Gen2 Touch, Elite-5 and Elite-7 Ti multifunction displays with GoFree connectivity, the tools allow anglers to easily send system information to the service team at Lowrance to improve troubleshooting and customer service. No matter how far a boat is from land, as long as the system can connect to a wireless network, this new update gives immediate access to the latest features and the best support and service.

The Network Analyzer simplifies system-wide software updates of multi-display setups by proactively notifying users ─ similar to a smartphone or tablet ─ when new software is available for displays, expansion modules and other networked devices. The Service Assistant is used to transmit a detailed report of Ethernet and NMEA 2000® networked devices ─ including software version and serial numbers of networked devices ─ so technical support can help troubleshoot issues quicker.

For more information or to download Lowrance software head to the Lowrance website.

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